Privacy Policy
Privacy Policy
Effective Date:May, 2026
MT Afric respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, request a service, or interact with us in any way.
By accessing or using this website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you use our website or services, we may collect different types of information depending on how you interact with us.
Personal information includes details you provide directly to us when you place an order, fill out a form, apply to become a distributor, request a solar consultation, or contact us. This may include your full name, phone number, email address, delivery address, and business information where applicable.
We also collect order-related information such as the products you purchase, order history, transaction details, and delivery preferences. This helps us fulfill your orders accurately and provide better service.
In addition, we may collect technical and usage information automatically when you visit our website. This includes your IP address, browser type, device information, pages visited, time spent on the site, and how you interact with the website. This data helps us understand user behavior and improve the overall experience.
How We Use Your Information
We use the information we collect to operate and improve our services and to give you a smooth and reliable experience.
Your information is used to process and deliver orders, confirm payments, and provide updates about your purchase. It also helps us respond to your inquiries, provide customer support, and handle any issues that may arise.
We may use your information to improve our website, refine our product offerings, and make your experience more relevant and useful. This includes analyzing how users interact with the site and identifying areas for improvement.
If you apply to become a distributor or request a consultation, we use your information to review your application and communicate with you about the next steps.
We may also use your contact details to send important updates about your orders, services, or changes to our policies. We do not send unnecessary messages or spam.
Payment Information
All payments made on our website are processed through secure third-party payment providers. We do not store your debit or credit card details on our servers.
Payment processors handle your financial information using secure systems designed to protect your data. We only receive confirmation that payment has been made successfully.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only when necessary to deliver our services. This includes sharing relevant details with payment providers to process transactions and with logistics or delivery partners to fulfill orders.
We may also disclose information if required to comply with legal obligations, enforce our policies, or protect our rights, customers, or business.
Any third parties we work with are expected to handle your data responsibly and only use it for the purpose it was shared.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us remember your preferences, understand how you use the website, and improve performance. For example, cookies may allow the website to remember items in your cart or keep you logged in during your session.
You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
Data Storage and Protection
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration.
Your data is stored on secure servers and protected using standard security measures. While we do our best to safeguard your information, no system can guarantee complete security.
We limit access to your personal data to only those who need it to perform their duties.
Retention of Information
We keep your information only for as long as it is necessary to provide our services, meet legal requirements, and resolve disputes.
When your information is no longer needed, we take steps to delete or securely store it in accordance with applicable laws.
Your Rights
You have the right to access the personal information we hold about you and request corrections if the information is inaccurate.
You may also request that we delete your personal data where applicable, subject to legal or operational requirements.
If you would like to make any request regarding your data, you can contact us using the details provided below.
Third-Party Links
Our website may contain links to external websites or services that are not operated by us.
We are not responsible for how these third-party websites collect or use your information. We encourage you to review their privacy policies before providing any personal data.
Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information without proper consent, we will take steps to remove that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or how we handle information.
Any updates will be posted on this page. Continued use of the website after changes are made means you accept the updated policy.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you can contact us:
MT Afric
Email: info@mtafric.com
